Shipping policy

Thank you for shopping with K9 Guard.

Order Processing Time

All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Time

We currently ship within the United States.

Estimated delivery time: 👉 5–10 business days

Please note that delivery times are estimates and may vary depending on your location and carrier conditions.

Shipping Costs

We offer:

Free standard shipping on all orders

Optional faster shipping options at checkout (if available)

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 1–3 business days for tracking information to update.

Shipping Delays

Occasionally, delays may occur due to high demand, weather conditions, or carrier issues. We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

K9 Guard is not responsible for lost or stolen packages once marked as delivered. If you experience an issue, please contact the shipping carrier directly.

If you have any questions about your order, feel free to contact us at:

👉 support@k9guard.ca